The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our site. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the contents, the site, or any related software.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
Regardless of whether you send any contest submissions, creative ideas, suggestions, proposals, plans, etc. with or without our request, be it by email, online, postal mail, or otherwise, you automatically accept that we have the right to edit, copy, publish, distribute, translate and otherwise use your commentary at any time, with absolutely no restrictions. We are not and won’t be obligated to keep the comments confidential, compensate you, or respond to you.
Naturally Well takes your privacy seriously.
Naturally Well will not sell, trade, or rent your information to anyone.
If you want to use our online store to purchase products, you’ll be required to leave some personal information, which is a regular part of the buying and selling process. These include info such as your name, address, and email.
Also, upon visiting our website, we automatically obtain your IP address, which helps us learn more about your OS and browser.
Email marketing (if applicable): You may receive emails about our store, products and other updates from us, but only with your permission.
When we ask you to provide us with your personal info for transaction completion, credit card verification, order placement, delivery or return arrangement, we imply that you give us consent for us collecting that information and using it for those specific purposes only.
For any other reason we may require your personal info, such as email marketing, we will ask for your consent directly and leave you with a clear opportunity to decline.
Naturally Well uses your information for three general purposes: to fulfill the orders and request for certain products and services you placed with us, to contact you about specials and new products and to understand the shopping habits of our customers to better serve them in the future.
Any materials sent to www.naturallywell.com will be considered confidential and will become the property of Naturally Well.
We DO NOT RELEASE any information about you to other companies. In case you change your mind after you opt-in, you are free to withdraw your consent for us to contact you, continued collection of your information and the use of the same, whenever. You can do so by sending us an email at firstname.lastname@example.org.
After you place an order at Naturally Well, we use your information to process your order. Occasionally, we may need to contact you by postal mail or email if we have other questions regarding your order.
_session_id, unique token, sessional; allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit; used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day; counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks; stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite; if the shop has a password, this is used to determine if the current visitor has access.
In order to protect your personal information, we at Naturally Well take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Credit card information you provide us with is encrypted via SSL and stored with AES-256 encryption. While it may be true that no online method or transmission can be regarded as 100% safe and secure, we still follow all of the PCI-DSS requirements and apply the best industry standards in order to ensure the highest security possible.
If you choose to use invoice processing, you can process payment over the phone via Square or fill out the credit card authorization form with the required information and we process the payment using Square. A receipt will be sent via e-mail after processing payment. If you choose to fill out the credit card authorization form, we will destroy all payment information after processing payment through Square.
Naturally Well has the right to refuse any placed order as well as limit/cancel the quantities sold to any person/household/order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In case Naturally Well changes/cancels your order, we will try our best to notify you about this via email/billing address/phone provided for the order placement. In case we believe that the order appears fraudulent/unlawful, we reserve the right to cancel/limit it, and even notify the authorities.
Once the payment is settled and your order received, you may expect the goods you ordered to be shipped within the course of 1-2 business days. In case we are aware of the shipping delay in regards to our own shipping availability, we will do our best to put a notification about this on our website.
We ship through US Postal Service, and packages can be tracked through their website.
Customers can expect delivery within 2-3 business days. Also, it’s important to mention that Naturally Well orders require a signature upon delivery when the order values $250+. Our website cannot process any requests for overnight shipping or courier service but if you have a need for these it’s best to make your order via phone, as we can accommodate your request in this case.
Unless otherwise expressly agreed in writing, TIME IS NOT OF THE ESSENCE, and any delivery date requested or provided is an estimate only. Naturally Well is not responsible for delays or for non-performance resulting from causes beyond its reasonable control, including acts of any government or acts of God.
Unless otherwise noted on this website, delivery of products is FCA (Incoterms (2010), the international rules for the interpretation of trade terms of the International Chamber of Commerce) Naturally Well’s facility where the products you order are located at the time of shipment. This means that you will be charged for the cost of shipping, and title and risk of loss will pass to you upon Naturally Well’s delivery of the products you order to the U.S. postal service or courier service.
We strongly recommend that our customers recheck the address information they leave for the order shipping (shipping and/or billing address), as making a mistake, in this case, can cause serious delays in the delivery. If you plan to order by phone, we will read the address as well as other relevant information you provided back to you aloud so that you can check whether everything is accurate.
Please contact us at this phone number 1-888-414-9991 or the following email address email@example.com in order to get a representative from our Customer Care to assist you if you have any questions regarding our Privacy and Policy Terms.
These statements have not been evaluated by the Federal Drug Administration. These products are not intended to treat, cure, prevent or diagnose any disease.