Privacy Statement

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

If you want to use our online store to purchase products, you’ll be required to leave some personal information, which is a regular part of the buying and selling process. These include info such as your name, address and email.
Also, upon visiting our website, we automatically obtain your IP address, which helps us learn more about your OS and browser.

Email marketing (if applicable): You may receive emails about our store, products and other updates from us, but only with your permission.

SECTION 2 – CONSENT

How do you get my consent?

When we ask you to provide us with your personal info for transaction completion, credit card verification, order placement, delivery or return arrangement, we imply that you give us consent for us collecting that information and using it for those specific purposes only.

For any other reason we may require your personal info, such as email marketing, we will ask for your consent directly and leave you with a clear opportunity to decline.

How do I withdraw my consent?

In case you change your mind after you opt-in, you are free to withdraw your consent for us to contact you, continued collection of your information and the use of the same, whenever. You can do so by sending us an email at info@naturallywell.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WOOCOMMERCE & WORDPRESS

We host our store on a WordPress and WooCommerce, which provides us with the online platform for selling products and services. Storing data is done on a secure server behind a firewall with updated security, and your connection is always encrypted through SSL.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers will only collect, use and disclose your information as necessary in order to deliver the services they provide to us.

Still, it’s important to note that certain third-party providers, such as payment gateways, have their own privacy policies when it comes to using and collecting information necessary for your transactions. That said, we highly recommend you read those privacy policies in order to learn how your information will be handled.

For starters, keep in mind that some third-party service providers may reside or have facilities in different jurisdictions than you or Naturally Well. This means that there is a chance of your personal information becoming subject to the laws and regulations of the jurisdiction which these third-party service providers belong to.

For instance, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

Clicking on some of the links on our website may result in redirection to another website. We don’t have any responsibility when it comes to the way these other sites handle and use your personal information, which is why we recommend checking their own privacy policies.

SECTION 6 – SECURITY

In order to protect your personal information, we at Naturally Well take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Credit card information you provide us with is encrypted via SSL and stored with AES-256 encryption. While it may be true that no online method or transmission can be regarded as 100% safe and secure, we still follow all of the PCI-DSS requirements and apply the best industry standards in order to ensure the highest security possible.

SECTION 7 – COOKIES

Below you can find the list of cookies we use. By checking them out, you can choose for yourself whether you want to opt-out of cookies or not.

_session_id, unique token, sessional; allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit; used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day; counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks; stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite; if the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 – AGE OF CONSENT

When you agree to our Terms of Service and use our website, you’re stating that you’re of the age of majority in the state/province of your residence. You are also providing us with the consent to allow any of your minor dependents to use this website.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

Naturally Well has the right to change, update and modify our privacy policy whenever, so we urge you to review the policy regularly. All the changes are immediately effective upon being posted on the site. We will notify you about all material changes made here so that you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.